Home health, hospice and post-acute sales leadership are in the thick of figuring out how to manage and support a new sale reality: completely remote customer service and sales teams. Given the shift, how do leaders best equip and enable them to work virtually? And, how do you apply those techniques to drive performance beyond the pandemic?
Learn actionable sales management techniques you can apply today within your organization, including:
- The tools, training and approaches customer service and sales team need to support their success
- How to clearly articulate expectations, communicate clearly and coach remotely
- The right metrics to measure activities, gauge productivity and optimize performance